← Back to home

Support

A little help.
A clear next step.

An account question, a sync issue or an idea to share. Find the right place to start.

Updated 23 October 2026
Read the details ↓

Get in touch

Drop us a line.

Questions, product feedback, account help and privacy requests.

info@quintonworldproject.com
Email us

Contact Kcalibre

For questions, feedback, privacy requests or account assistance: info@quintonworldproject.com. Signed-in users can also open Contact the operator in the app settings.

Reporting a problem

Include your app version, iOS version, device model, time, steps and error message. Redact personal information from screenshots. Do not send passwords, verification codes, full payment card details or unnecessary health records.

Sign-in and backups

Check that you are using the same original sign-in method and account, and complete email verification if requested. If sync fails, keep the data on your device and note the error before contacting support.

Membership, restoration and refunds

Apple handles iOS membership payments. Use Restore Purchases in the app with the original Apple account. Manage or cancel through Apple subscriptions; request refunds through Apple Report a Problem. Deleting the app or Kcalibre account does not automatically cancel an Apple subscription.

Accounts, privacy and social issues

See the account deletion guide. Report or block harassment and inappropriate content in the app, or email the necessary details. Read our privacy policy for data handling.

Updates and availability

Follow Threads @quintonworld_project for product updates. Keep account, body and payment details out of public comments. This is an introduction website; the PWA, web payments and cross-platform membership are still planned.

Still have a question?

For help with your account, your data or using Kcalibre, drop us a line.

Contact Kcalibre